PRIVACY POLICY
i. The Privacy Act 1988 (Cth) (the Privacy Act) allows certain information collected, held, used and disclosed for the purposes for which it was collected as notified to users, and otherwise in accordance with the Privacy Act.
ii. This clause outlines how Agent collects, holds, uses and discloses the principal’s personal information (as that term is defined in the Privacy Act). This clause only applies to the extent the Agent collects, holds, uses and discloses personal information.
iii. The Agent may collect, hold, use and disclose personal information the Principal provides the Agent in connection with this agreement or collected from other sources for the following purposes: (a) identifying and verifying the Principal and Property; (b) acting on behalf of the Principal in accordance with this agreement; (c) where applicable, advertising and promoting and otherwise marketing the Property for sale; (d) negotiating any prospective sale of the Property; (e) liaising and exchanging information with the Principal, the ultimate purchaser or prospective purchasers and each of their legal and/or advisors in relation to or in connection with any sale of the Property (including with respect to the contract for sale); (f) complying with this agreement, any applicable law and dispute resolution process; (g) managing, serving and signing or arranging signing of this agreement and managing any sale of the Property (including assisting with the exchange of contracts for sale and the preparation of any required statements of account); and (h) contacting and liaising with third parties (including, without limitation, goods and services providers and insurers) and to provide those third parties with the Principal’s personal information.
iv. If the personal information outlined in this agreement or requested by the Agent is not provided by the Principal, the Agent may not be able to act on behalf of the principal effectively or at all. The Agent may also not be able to discharge its obligations under this agreement. It is impracticable for the Agent to deal with a principal who has not identified him, her or itself or used a pseudonym.
v. Personal information collected about the Principal may be disclosed by the Agent for any of the purposes for which it was collected (as outlined above) to other parties including actual or prospective purchasers, the legal and other advisors of the Agent, Principal, purchaser and/or prospective purchasers, and any agent (if applicable), clients of the Agent both existing and potential, advertising and media organisations, property data service providers, valuers, parties engaged to evaluate the Property, owners corporations, government and statutory bodies, financial institutions, REINSW (which provides technical and other assistance to the Agent to effect the matters set out above) and other third parties (including, without limitation, goods and services providers and insurers), government agencies, courts, regulatory bodies, and law enforcement agencies, as required, authorised or permitted by any applicable law.
vi. The Agent may also use the Principal’s information including personal information for marketing and research purposes to
inform the Principal of products and services provided by the Agent, which the Agent considers may be of value or interest to the Principal,
unless the Principal tells the Agent by ticking the box below or has previously told the Agent not to.
If the Principal does not wish to receive any information about such products and services, then please tick this box: ☐
otherwise notify the Agent using the Agent’s contact details set out earlier in this agreement.
vii. The Principal has the right to request access to any personal information held by the Agent which relates to it, unless the Agent is permitted by law (including the Privacy Act) to withhold that information. The principal also has the right to make a complaint about the way in which the Agent has handled the principal’s personal information or that the Agent may have breached this clause or the Privacy Act. The principal also has the right to request the correction of any personal information which relates to the principal that is inaccurate, incomplete or out-of-date.
viii. Any requests for access to the principal’s personal information or any complaints should be made in writing to the Agent at the contact details included in this agreement.
ix. The Agent may charge a reasonable fee where access to personal information is provided (no fee may be charged for making an application to access personal information).
x. The Agent will take reasonable precautions to protect the personal information it holds in relation to the principal from misuse, loss, unauthorised access, modification or disclosure.
xi. The Agent may disclose the principal’s personal information outside of Australia. In doing so, the Agent will take reasonable steps that are reasonable in the circumstances to ensure that any overseas recipient will deal with such personal information in a way that is substantially similar to, or consistent with, the way in which the relevant Australian Privacy Principles in the Privacy Act protects such personal information
xii. By signing this agreement, the principal acknowledges that it has read, understands and accepts the terms of this clause; and (b) provides express permission to the Agent to collect, hold, use and disclose personal information in the manner described above.
VIETELL PTY LTD Trading As, CHARLES & STUART. ABN 49 002 952 856 Our committed to complying with its obligations under the Privacy Act 1988 (Cth) (The Act)
The Act allows personal information to be collected, used and disclosed for the purposes for which it was collected in accordance with the Act.
The Privacy Policy only applies to the extent we collect, use and disclose personal information in connection with this website.
We also have a privacy policy which details our policy in connection with our real estate business.
The Privacy Policy may be revised, updated or replaced from time to time and we may subsequently notify users of any changes to it by posted the revised,
updated or replaced Privacy Policy on this website.
Any change to it take effect on the date on which the revised, updated or replace Privacy Policy is posted to this website.
What information do we collect?
- Name
- Address
- Mobile
- Requirements
Why do we collect this information?
- For our CRM.
Automated Decision Making (ADM)
ADM is when:
- We use a computer program to make or do a think that is substantially and directly related to making. A decision: and
- The decision could reasonably be expected to significantly affect the rights or interest of an individual; and
- The kinds of personal information used in the operation of such computer programs are:
- Name
- Address
- Mobile
- The kinds of personal information used in the operation of such computer programs are:
VIETELL PTY LTD
Trading as Charles & Stuart
ABN 49 002 952 856
Corporation Licence 236 740
30 – 32 Oxford St Paddington NSW 2021
T: 02 9327 6444
E: [email protected]
W: www.charlesstuart.com.au
Information disclosed
We will use and disclose personal information only for the purposes for which it is collected in accordance with the Act, including:
- Providing services and customer support, including service updates;
- Maintaining and updating our records
- Comparing information for accuracy, and verifying it with third parties; and
- Providing information as authorised or required by law or a relevant government body or authority
Overseas disclosure
We DO NOT disclose personal information overseas.
We may use cloud storage and IT servers that may be located overseas to store the personal information we hold. As electronic or networked storage can be accessed from various countries through an internet connection it is not always practical to know in which country information about an individual may be held.
Please note that in some cases countries to which we transfer information may not have laws or dining schemes that have the effect of protection your information in a way that overall is at least substantially similar to the way in which the Australian Privacy Principles protect your information, and there may not be any mechanism or binding scheme that you can access to take action to enforce legal protections.
Anonymity and pseudonyms
General uses of the website do not need to disclose their identity to us in order to use this website. This website does not, therefore, collect personal information about people who generally access it expect in the circumstances described above.
Please note that we may not be able to provide you with some or all our services if you are anonymous or use a pseudonym.
Information security
Take reasonable steps to protect t all information which we hold (including personal information) from misuse, loss, and unauthorised access, modification or disclosure.
We may store information about you in the cloud or other types of networked or electronic storage. As electronic or network storage can be accessed from various countries through an internet connection it is not always practical to know in which country personal information about you may be held.
Where appropriate, we use secure transmission facilities. However, no transmission of information over the internet can be guaranteed to be completely secure and we do not warrant the security of any information transmitted to us over the internet.
Links to other websites
This website may contain links to their websites. We are not responsible for the privacy practise or the content of those websites. This Privacy Policy does not extend to those linked websites.
Marketing and opt-out
We may also use the information, including personal information (excluding sensitive information), provided by users of the website for marketing and research purposes, to analyse and improve products, benefits and services and to inform users of products, services and benefits provided by us, our related entities, suppliers or sponsors which we consider may be of value or interest to users, unless the user tells us, or has previously told us, not to. If a suer does not wish to receive any information about such products, services and benefits they can contact the Privacy Officer (details specified below). We will not use your sensitive information for these purposed without your consent.
Accession your Personal Information
Users of the website whose information we either collect, use or disclose have the right to request access to any personal information held by us which relates to them, unless we are permitted to withhold that information. We may charge a reasonable fee where access to personal information is provided. Any requests for access to a user’s personal information should be made in writing to the Privacy Officer (details specified below). The user also has the right to request the correction of any personal information which relates to them that is inaccurate, incomplete, irrelevant, misleading or out-of-date.
If the user requires any further information about our management or personal information or has any queries or complaints, they should contact:
The Privacy Officer
Andrew Veron
30 – 32 Oxford St Paddington NSW 2021
T: 02 9327 6444
E: [email protected]
Acceptance of this Privacy Policy
By using this website, accessing any of our products, services or features, the user acknowledges that it has reader, understands and accepts this Privacy Policy and the permissions to collect, use and disclose personal information, and the user authorises us to collect, use and disclose, in accordance with the Act, their personal information for the purposes specified in this Privacy Policy.